India's premier resume service

menu

Technical Account Manager Resume Sample

Technical Account Manager Resume Sample
  • download shri's resume word format Free Download
  • download shri's resume pdf format Free Download

Technical Account Manager Resume Samples(Text format)

Lorem ipsum dolor sit amet consectetur adipisicing elit.

About Me

Technical Account Manager

  • Extensive experience of XX years in helping the organization to forecast the revenues by the means of the customer account information, etc.; carrying on the evaluations of the resources of the organization so as to determine whether or not the requests of the customers can be managed or not
  • Skilled in building relationships with clients and new customers by building sales strategies; handling the customer complaints and help in problem solving; improving their knowledge of products by regularly updating themselves and equipping themselves with product information
  • Deft in providing business, technical, and product knowledge in support of post sales activities in order to ensure customer satisfaction; addressing product related questions and technical challenges; educating clients on how existing and new product features and functionality work, and how it can contribute to their business growth
  • Frequently conduct and coordinate tactical operations reviews with client teams; acting as the middle-man to support organization so as to ensure client escalations are resolved in due time; accurately replicate, identify, and document software defects with appropriate tracking system

EDUCATION

management, Master of Business Administration, Completed, April 2004

ABC School

CBSEMarks 70%, Division I

noida, Uttar Pradesh

Work Experience

February 2005 - April 2009

HR

abc pvt ltd

noida, Uttar Pradesh

Key Result Areas:

  • Communicate with clients and internal teams to explain products and implementation schedules
  • Document technical requirements, schedules and client interactions
  • Test, conduct quality assurance and validate for technical feasibility and product launch
  • Assist customers’ technical requests and take care of any technical issues
  • Build strong customer relationships, especially with key customer stakeholders and sponsors
  • Always strive to provide exceptional customer experience
  • Manage customer expectation and lead them to customer satisfaction
  • Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
  • Keep track of key account metrics; communicate the progress to both internal and external stakeholders
  • Take initiatives in identifying growth opportunities; collaborate with our team to achieve sustainable growth

Key Highlights:

  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

Training Certifications

  • Arvind Yadav abc institute, 2013

Skills

Computer Proficiency

  • window
  • Todo.vu

Languages

  • Hindi
  • English

Personal Interest

Exhibiting a desire to experience new cultures and environments—especially if your role would involve working with foreign colleagues, partners or clients—can really help your resume shine.

colorfull_image

Get a higher quality resume format

Our Resume Builder ensures best practices, logic, formatting standards and job matching opportunities from thousands of job boards and portals around the world.

By clicking Start Your Resume, you are agree to our Terms of Use and Privacy Policy.