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About Me

Storage Engineers

  • Extensive experience of XX years in assuring the support and maintenance of the Firm’s storage environments and related components including monthly and/or ad hoc status reporting; ensuring the success of the functional Systems teams, as it relates to storage, backup, and related technologies
  • Experience with moving/migrating systems and data; strong technical knowledge of server, storage, operating systems, and network infrastructures highly are desirable; experience managing enterprise-class storage arrays; capability to mine performance and capacity data from enterprise arrays and formulate valuable analysis
  • Strong understanding of replication and snapshot methodologies used in enterprise storage environments; experience maintaining high availability storage sub-systems capacity and configuration; experience troubleshooting complex incidents and problems associated with storage environments and related applications
  • Instrumental in providing direct support to operations of the firm’s largest managed services clients and maintaining ownership along with in-depth technical knowledge; implementing the advanced and comprehensive functional knowledge to resolve complex issues

EDUCATION

Computer Science, Bachelor of Engineering / Bachelor of Technology, Completed, 2002-02-01

Amity University

Marks 70, Division I

Noida, UP

Work Experience

2012-06-01 - Current

Storage Engineers / Open Stack Storage Engineer

Thomson Reuters

Hyderabad, TG
  • Provide world-class client support as well as technical expertise for all organizational customers
  • Provide end-of-road assistance for entire complex environments
  • Provide support or training plus leadership to various engineers
  • Conduct all weekly as well as monthly maintenance activities
  • Execute after-hours support as required
  • Implement all technical related solutions for organizational customers
  • Prepare as well as install cost-efficient, operational, and supportable solutions to attain complex client needs and SLAs
  • Provide precise technical documentation as well as written ISO9001 methods to assure various company members of the delivery team assist to monitor, troubleshoot and change complex customer atmosphere
  • Provide suitable training to all delivery team members as required
  • Learn automated organizational resource functions as well as terminology
  • Ensure to learn the organization’s alert management platforms, terminology, and functions
  • Learn and attain thorough knowledge of company product offerings
  • Upgrade knowledge regularly of the latest OS technologies
  • Provide support or training to various engineers

2007-08-01 - 2011-05-01

Storage and Back Up Engineer

Tesco

Bengaluru, KA
  • Provided Capacity, Configuration, Performance, and Availability management services for all storage-related technologies/infrastructure
  • Worked Storage related customer consultations as required
  • Responded to, and update on projects or tickets assigned through internal systems with complete notes, milestones, and the estimated time of completion
  •  Provided regular updates on all projects and identified potential risks to management; created and maintained documentation to support the customer configurations for the customer, as well as, shared environments
  • Deployed and managed associated application platforms used to manage the environment
  • Created knowledge base articles that can be used by tier-one support engineers in response to routine incidents
  • Identified and scheduled routine maintenance events for internal and customer-facing equipment
  • Analyzed data and develop meaningful reports to be used by technical and business leaders
  • Served as third-tier escalation for incidents or problems in customer environments that could be related to the storage environment; analyzed capacity and performance for all storage infrastructure to ensure availability growth and readiness for new customers

Skills

  • Programming Languages
  • Microsoft Suite
  • Operating Systems
  • Project Management
  • Cloud Computing
  • Technical Writing
  • Social Media
  • Artificial Intelligence
  • Problem-solving
  •  Ability to work in a team
  • Strong Work ethic
  • Analytical
  • Communication 
  • Leadership 

Languages

  • Punjabi
  • English
  • Hindi
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Storage Engineers Resume Sample

Storage Engineers Resume Sample
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