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Calm Eloquence

Arvind Yadav

Storage Engineers

PROFILE • ABOUT ME

Extensive experience of XX years in assuring the support and maintenance of the Firm’s storage environments and related components including monthly and/or ad hoc status reporting; ensuring the success of the functional Systems teams, as it relates to storage, backup and related technologies
Experience with moving/migrating systems and data; strong technical knowledge of server, storage, operating systems and network infrastructures highly are desirable; experience managing enterprise class storage arrays; capability to mine performance and capacity data from enterprise arrays and formulate valuable analysis
Strong understanding of replication and snapshot methodologies used in enterprise storage environments; experience maintaining high availability storage sub-systems capacity and configuration; experience troubleshooting complex incidents and problems associated to storage environments and related applications
Instrumental in providing direct support to operations of firm’s largest managed services clients and maintain ownership along with in-depth technical knowledge; implementing the advanced and comprehensive functional knowledge to resolve complex issues

EDUCATION

management, Master of Business Administration

ABC School

CBSE – Marks 70%, Division I

noida, Uttar Pradesh

Completed, February 2002

WORK EXPERIENCE

abc pvt ltd

Storage Engineers

noida, Uttar Pradesh

June 2000
- May 2004

Key Result Areas:

Provide world-class client support as well as technical expertise for all organizational customers
Provide end of road assistance for entire complex environments
Provide support or training plus leadership to various engineers
Conduct all weekly as well as monthly maintenance activities
Execute after-hours support as required
Implement all technical related solutions for organizational customers
Prepare as well as install cost efficient, operational and supportable solutions to attain complex client needs and SLAs
Provide precise technical documentation as well as written ISO9001 methods to assure various company members of delivery team assist to monitor, troubleshoot and change complex customer atmosphere
Provide suitable training to all delivery team members as required
Learn automated organizational resource functions as well as terminology
Ensure to learn organization’s alert management platforms, terminology and functions
Learn and attain thorough knowledge on company product offerings
Upgrade knowledge regularly on latest OS technologies
Provide support or training to various engineers

Key Highlights:

Any existing systems/ processes streamlined???? Results obtained???? Major assignments handled????
Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
Awards/appreciation letters received???? Other relevant achievements????

DECLARATION

Arvind Yadav

noida, Uttar Pradesh

24/05/2019

+91.01234567890
[email protected]
noida, Uttar Pradesh

TRAINING & CERTIFICATIONS

Arvind Yadav
abc institute, 2008

COMPUTER PROFICENCY

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Todo.vu

LANGUAGES

Hindi
English

PERSONAL INTERESTS

Exhibiting a desire to experience new cultures and environments—especially if your role would involve working with foreign colleagues, partners or clients—can really help your resume shine.