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Attendant - Free Resume Sample

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What do you do, what is your job?

(Shri says, "success is dependent on effort and doing what's right")

ARVIND RAWAT

Contact: 999999999 | E-Mail: [email protected]


An Accomplished Professional

Instrumental in providing services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal; greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel


PROFILE SUMMARY

  • Extensive experience of XX years in heading transport department and serving as an In-charge of the administrative duties; coordinating activities of the department and supervising other personnel; ensuring that all activities done and the vehicles comply with transportation laws
  • Possess overall experience in traveling and service industry; dealing with the general public; expert in answering questions and providing information about routes, schedules, and other services and programs offered by the company
  • Wide expertise in all aspects of customer service; multi-lingual, possessing excellent communication skills and able to adapt to different situations in often demanding circumstances; able to manage multiple tasks and motivate and collaborate with team members to achieve results

ORGANIZATIONAL EXPERIENCE

Since MM YY | XYZ Ltd, Delhi | Attendant
Key Result Areas:
  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps; provide transportation information to passengers or customers
  • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses
  • Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse; greet passengers boarding transportation equipment and announce routes and stops
  • Explain and demonstrate safety procedures and safety equipment use
  • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking; determine or facilitate seating arrangements
  • Signal transportation operators to stop or to proceed
  • Adjust window shades or seat cushions at the request of passengers
  • Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????
MM YY – MM YY | ABCD Ltd, Delhi | Attendant
Key Result Areas:
  • Assisted customers to ensure comfort or safety; move materials, equipment, or supplies
  • Signal others to coordinate vehicle movement; assist passengers during vehicle boarding
  • Recorded operational or production data; open and close doors for passengers
  • Verified information or specifications; explain regulations, policies, or procedures
  • Provided transportation information to passengers or customers
  • Responded to passengers' questions, requests, or complaints
  • Collected fares or payment from customers; assist passengers during vehicle boarding
  • Provided boarding assistance to elderly, sick, or injured people
  • Provided transportation information to passengers or customers
  • Performed equipment safety checks prior to departure; assist customers to ensure comfort or safety
Key Highlights:
  • Any existing systems/ processes streamlined???? Results obtained????
  • Major assignments handled????
  • Any unique initiative taken to improve customer satisfaction level???? Any major accounts/clients handled???
  • Awards/appreciation letters received???? Other relevant achievements????

EDUCATION

YYYY MA from ABC College, Delhi
YYYY BA from ABC College, Delhi

TECHNICAL PURVIEW

  • MS Office – Word, Excel & PowerPoint
  • Internet Applications

PERSONAL DETAILS

Date of Birth: 01st October 1981 | Languages Known: English & Hindi

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